Gauging a contractor’s level of competence is easy enough. All you need to do is look for a license and ask for a few references. But gauging professionalism, an equally important but often overlooked quality, is harder.
Professionalism is harder to gauge because it’s quite subjective. Usually, customer reviews and a contractor’s local reputation can give you a good idea. The problem, however, is that getting a sense of the contractor’s reputation is too time-consuming; you don’t have time to contact all the contractor’s references or read through hundreds of online reviews.
Luckily, there’s an easier way of doing that: let the manufacturers do it for you.
The Baseline Minimum
Some large manufacturers like GAF, CertainTeed®, Owens Corning® and TAMKO® award certifications to qualified contractors who have proven themselves to have consistently provided exceptional customer service. Of course, the requirements would naturally include the baseline minimum qualifications for any contractor, including a license, insurance coverage and professional training. But there’s one factor that provides a crucial difference – reputation.
To get certified, contractors need to submit evidence of their track record in providing exceptional customer service as well as customer references, which means manufacturers are essentially doing the vetting process for you.
But apart from exceptional customer service, isn’t there a more tangible benefit to hiring a certified contractor?
There is one. If your roof was installed by a certified contractor, you’re eligible for extended and more extensive warranties. This would typically include other roof components like roof coating and other accessories.
And, there’s one other thing that hiring a certified contractor can get you: peace of mind. You’ll be able to rest easy knowing that your roof will be properly installed.
R. Campbell Roofing is a GAF Certified Residential Roofing Contractor, CertainTeed ShingleMaster™, an Owens Corning Preferred Contractor and TAMKO Pro Certified Contractor. We offer a wide range of roofing services, including roof replacement and leak detection services. To get a free estimate, call us at (937) 350-6645, or fill out this form.